Survey Results You Can Trust
Press Ganey’s Research and Development team has proven expertise in survey and methodological development. Our team ensures that the surveys we tailor for your organization yield results that are:
- Reliable
- Valid
- Actionable
Our team compares your survey results with those of similarly-situated facilities to allow for the most comprehensive analysis possible. We then identify patterns and relationships crucial to creating an action plan that supports your organization’s success.
Convenience makes survey response a snap.
Whether you choose to survey by mail, telephone,1 or Internet,1 you can be assured that surveys will be distributed and analyzed so that you can trust your data and the comparisons of your data to other facilities like yours. We print, mail, receive, open, scan, and process most of our clients’ surveys. These customers can then track the status of their data uploads and survey mailings on Press Ganey Online, Press Ganey’s online suite.
1Not available for all service lines.
Press Ganey clients have access to the industry's most extensive collection of performance improvement resources, from research and best practices to networking and consulting.