Improve Your Patient Satisfaction, Quality of Care and Financial Performance

Press Ganey is prepared to help its medical practice clients measure CG-CAHPS and to guide their improvement efforts. We have public reporting experience you can trust. In the hospital environment, the first publicly reported HCAHPS results revealed that Press Ganey partners outperformed their peers.

Medical Practice and CG-CAHPS related resources you can access via our web site:

• Webinars
• Frequently Asked Questions About CG-CAHPS
• Medical Practice Pulse Reports
• Case Studies: Press Ganey Insights
• White Papers: Press Ganey Insights

Save time and money: Partner with Press Ganey

Not measuring/improving patient satisfaction? Improving patient satisfaction costs dramatically less than not improving when your consider the benefits that drive financial performance – including improved pay-for-performance, patient loyalty and reduced malpractice costs.

Measuring/improving patient satisfaction internally?

Practices that internally measure satisfaction can save time and money by partnering with Press Ganey. Freeing up those resources enables you to focus more effectively on your improvement efforts and your patients while realizing greater improvement in the quality of patient care, a higher quality work environment and enhanced financial performance.