Media Coverage
“Average time in a NY emergency room: 5 hours”
Crain’s New York Business, July 27, 2010
“Maintaining Patient Satisfaction in an EMR Conversion”Healthcare Executive, July/Aug, 2010
“Longer Waits For Emergency Care Coming, Physicians Say”
HealthLeaders Media, July 26, 2010
“Fast Treatment Rare in Emergency Departments, Survey Says”
ABC News, July 25, 2010
“Madison metro ranks #1 in ER care”
WKOW – ABC 27 Madison, Wis., July 23, 2010
“ER waits in Mass. average 4 hours”
Boston Globe: White Coat Notes Blog, July 23, 2010
“Emergency Department Wait Times Continue to Rise”
Medscape Medical News, July 23, 2010
“Patients Still Satisfied Despite Longest-Ever ED Wait Times, Press Ganey Reports”
ADVANCE for Nurses, July 22, 2010
“Wait Times in Emergency Departments Surge”
HealthLeaders, July 22, 2010
“How Was Your Last Trip to the ER?”
About.com Guide to First Aid Blog, July 22, 2010
“Report: Minn. near the top in shortest ER visits”
Minneapolis Star Tribune, July 22, 2010
“Wait times at emergency departments continue to increase nationwide”
Fierce Healthcare, July 22, 2010
“Satisfaction in Indianapolis Emergency Rooms”
WIBC-FM Indianapolis, July 22, 2010
“Press Ganey Report Highlights Challenges, Solutions to Improving Hospital Employee Partnership”
Fierce Healthcare, June 16, 2010
“Press Ganey Study Targets Hospital Employees”
Inside Indiana Business, June 14, 2010
“Survey Finds 45% of Hospital Employees Discontented, Disengaged”
HealthLeaders Media, June 14, 2010
"Hospitals in Quest for Quiet"
Nashville Tennessean, March 21, 2010
"Patient Satisfaction and Its Relationship With Clinical Quality and Inpatient Mortality in Acute Myocardial Infarction"
Circulation: Cardiovascular Quality and Outcomes, Feb. 23, 2010
"Five Hospital Leaders Reveal their Secrets to Better Patient Experience"
HealthLeaders Media, Feb. 22, 2010
"There are Big Bucks in Better Patient Flow"
HealthLeaders Media, Feb. 8, 2010
"Standard Patient Satisfactions Surveys Reveal Home Health Deficiencies"Home Health Line, Feb. 1, 2010
Published in the Feb. 1, 2010, issue of the newsletter, Home Health Line. For subscription information, call 1-877-602-3835 or e-mail hhlcustomer@ucg.com.
"Sick This Holiday Season?"
CBS News, Dec. 8, 2009
"Patient Experience: Four Benefits and Five Priorities"
HealthLeaders Media, Dec. 2, 2009
"Preferred Vendor Spotlight: Press Ganey Associates, Inc."
www.vnaa.org (Visiting Nurse Associations of America), Oct. 19, 2009
"Patient Satisfaction Increasing at Hospitals Nationwide"
HealthLeaders, Nov. 20, 2009
"CMS: CAHPS delayed 6 months to let agencies focus on OASIS-C"Home Health Line, Nov. 9, 2009
Published in the Nov. 9, 2009, issue of the newsletter, Home Health Line. For subscription information, call 1-877-602-3835 or e-mail hhlcustomer@ucg.com.
"Which Patient Gets Into the OR First?"
HealthLeaders, Oct. 29, 2009
"Emergency Departments Offer Online Updates on Wait Times"
American Medical News, Oct. 19, 2009
"Hospitals Innovate to Cut Dangerously Long ER Wait Times"
Chicago Tribune, Oct. 11, 2009
"Improve Processes with Perioperative EHR"
Healthcare Management Technology, Oct. 2009
"CAHPS Impact Report: New Medication Questions Could Impact HHAs’ Patient-satisfaction Scores"Home Health Line, Sept. 7, 2009
Published in the Sept. 7, 2009, issue of the newsletter, Home Health Line. For subscription information, call 1-877-602-3835 or e-mail hhlcustomer@ucg.com.
"CAHPS Prep: Set Up Process to Collect Patient Info, Budget for Costs" Home Health Line, Aug. 24, 2009
Published in the Aug. 24, 2009, issue of the newsletter, Home Health Line. For subscription information, call 1-877-602-3835 or e-mail hhlcustomer@ucg.com.