Honoring the Best

Each year, Press Ganey awards a select group of its clients the health care industry's most coveted symbols of achievement: the Press Ganey Success Story Award™, Compass Award™, and the prestigious Summit Award™.

Presented at our annual National Client Conference, these awards recognize the recipients’ efforts to improve the quality and safety of patient care while providing a welcoming and safe environment for employees and physicians.

Summit Award

This award is reserved for clients that achieve and maintain the extraordinary. Recipients must have ranked in the 95th percentile—the top five percent in the nation—or above in the Press Ganey database for each reporting period for a minimum of three consecutive years.

Compass Award

This award is given to client facilities that have shown the greatest improvement over the past two years. Recipients must have raised their mean satisfaction score ratings by two points or more and have one of the three highest scores in their category.

Success Story Award

This award is presented to clients that have demonstrated innovation and cultural change to improve patient care as well as physician and employee satisfaction. This select group of award winners receives a variety of benefits and recognition opportunities, including publicity at our National Client Conference.

All Press Ganey customers benefit from the success of our award winners. In addition to best practice presentations delivered at our National Client Conference, winning narratives and best practices of these outstanding organizations are compiled in our annual Press Ganey Awards Book—a must-have resource for health care organizations looking for innovative approaches to improving quality.