infoEDGE® Does It All

Press Ganey’s powerful infoEDGE analyzes data and lets you design and produce custom reports from our comprehensive databases. You’ll be able to drill down to the most relevant data, pinpoint correlations between service and satisfaction, and monitor your improvement efforts on a frequent, ongoing basis.

infoEDGE lets you perform your own custom reporting analyses.

With infoEDGE you’ll get full access to Press Ganey’s databases and much more, including the ability to:

• Analyze performance by demographics, units, specialties, survey sections, questions, and other criteria
• Benchmark in real time against peer groups
• Break out data by demographics and patient subsets
• Compare your system's sites and facilities side-by-side within a service category
  
• Run automatic reports on a regular basis to monitor performance

infoEDGE takes care of specialized HCAHPS reporting.

To help you target improvement efforts, our HCAHPS Priority Index displays overall internal and external priorities on a rolling 12-month basis. Peer group comparisons against all HCAHPS clients help you strive for national, local, and demographic benchmarks. Quarterly HCAHPS trending at the overall, domain, and question levels lets you demonstrate changes in satisfaction.

infoEDGE empowers you with timely data.

A unique infoEDGE feature allows you to view customer comments within days of completion of the survey. What does this mean for your organization? You’ll be able to analyze comments to target areas for improvement, pinpoint outstanding employees, and respond to situations that demand immediate action.

infoEDGE presents data in a format for sharing.

With infoEDGE, you’ll be able to generate reports as Adobe® Acrobat® PDF files to print or transmit electronically to your colleagues. It also gives you the ability to automatically import data to spreadsheets in a CSV format.