A Cultural Approach to Patient Safety
At Press Ganey, we know a culture of safety grows out of your medical team’s values. So we focus not only on the technology and system design of creating a safety culture but on all-important human behavior as well.
The Press Ganey Safety Culture Solution takes a complete, cultural approach to improving patient safety. Using established safety research and literature, we conduct a scientific quality improvement survey of your organization’s safety conditions and procedures.
We then tap into our expertise—on everything from score interpretation to benchmarking to dynamic reporting—to help you enhance the safety culture at your organization. Our solution helps you:
- Explore your organization’s safety issues
- Identify problem areas
- Create an environment of internal transparency
- Encourage team members to feel comfortable, even encouraged, talking about near-misses and potential patient safety risks
The Press Ganey Advantage
Our complete Safety Culture Solution offers many benefits, including:
- User-friendly survey instruments for high response rates
- Versatile applications across clinical areas and caregiver types
- Comprehensive data for performance benchmarking
- Unlimited phone consultation with a guaranteed 3-hour response time
- Solutions Starter™, a collection of best practice safety improvement tips and resources
- Online Action Planning Tool to help set goals and monitor progress
- eCompass®, an award-winning, web-based data analysis tool that connects to your most recent data
Safety Culture Solution clients also gain access to our:
Improved patient safety leads to better clinical outcomes, fewer preventable errors, and, ultimately, saved lives. Contact a Press Ganey representative about our Safety Culture Solution today.
Press Ganey clients have access to the industry's most extensive collection of performance improvement resources, from research and best practices to networking and consulting.
