Caregiver Experience

Achieve Cultural Transformation Across The Organization

Identify underlying culture challenges and take targeted steps to improve. With significant expertise in organizational development, and caregiver engagement, Press Ganey’s Strategic Consulting group partners with your organization to establish an open environment for feedback, facilitate conversations to identify root causes and build staff-initiated solutions that they can own and support.


More Caregiver Experience Solutions: Workgroup Development

The Challenges

  • Low caregiver engagement
  • Lack of organizational-level engagement plan
  • Lack of leadership buy-in to engagement plan

"We lead development of an effective action plan for the organization and individual departments—ultimately driving the necessary change in the culture."

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The Process

Press Ganey’s Strategic Consultants lead development of an effective action plan for the organization and individual departmentsultimately driving the necessary change in the culture. Our team establishes an environment that encourages employees to share their perspectives freely. We facilitate conversations that allow teams the time and space to fully identify root causes, explore and expand on solutions, and to develop solutions they can own and support. For physicians, the approach provides a relevant way to participate in solution development that is structured, balanced and keeps the group focused on solutions, rather than on problems alone. Press Ganey’s consulting team uses an approach that is proven to drive higher levels of engagement.

Learn More about Caregiver Experience Consulting

Contact US or Call 800-232-8032