The Improving Health Care blog provides the latest advice and insight about performance and outcomes from industry experts.

Topic results for "Transparency"...   [clear]

  • Speaking Up for Safety: The Importance of Reporting Safety Events

    Added on Jan 2, 2018

    Craig Clapper, PE, CQM-OE, Partner, Press Ganey Consulting Services

    Reporting a safety event is essential in building a safety culture, driving the reliability of care delivery, and achieving the ultimate goal of zero harm. By creating a system of safety instead of relying on isolated interventions, safety leaders can ensure the safety and transparency of reporting safety events.

  • Let's Talk About Pain

    Added on Mar 6, 2017

    By Christina Dempsey, Chief Nursing Officer

    As the media continue to focus on the very real opioid epidemic, we as care providers must stay ever mindful of the fact that our patients’ pain is also very real, and that we cannot subjugate one to fix the other. It is our job to better understand and help manage our patients’ pain.

  • Online Physician Reviews: Adopting Transparency Standards Protects Your Brand

    Added on Aug 4, 2016

    By Diana Mahoney By endorsing and adopting Press Ganey's transparency Standards and Guidelines, health care organizations are fulfilling a promise to patients and caregivers that the performance data driving physicians' online ratings are scientifically valid, accurate and reliable.

  • Health Care Safety Culture: The Role of Nurses

    Added on May 11, 2016

    Press Ganey Chief Nursing Officer Christina Dempsey offers her perspective on the vital role that nurse leaders and front-line nurses play in developing and sustaining a culture of safety in health care.

  • The Pain Question: Experts Weigh In

    Added on Feb 16, 2016

    By Diana Mahoney, Editorial Director

  • How to Reduce Suffering: Commit to Zero Harm

    Added on Jan 29, 2016

    By Diana Mahoney, Editorial Director

  • A Lifesaving "I Will" Pledge

    Added on Nov 24, 2015

  • The "I" in Teamwork

    Added on Nov 17, 2015

    By Diana Mahoney, Editorial Director.

  • A Risky Gamble

    Added on Oct 1, 2015

    As online reporting of patient experience data gains momentum, some health systems may unintentionally be gambling with their brand by adopting reporting methodologies that undermine the ethics of transparency.