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The Improving Health Care blog provides the latest advice and insight about performance and outcomes from industry experts.

Topic results for "Safety"...   [clear]

  • Workforce Safety Panel: A Data-Driven Approach to Reducing Workforce Injuries

    Added on Mar 20, 2019

    By Andrea Fitzgerald, Staff Writer

    In part V of a seven-part series, Press Ganey experts identify ways in which measurement and reporting can inform and inspire every member of the workforce to reduce harm.

  • Workforce Safety Panel: The Role of the Health Care CEO in Achieving Zero Harm

    Added on Feb 21, 2019

    By Andrea Fitzgerald, Staff Writer

    In part IV of a seven-part series, Press Ganey experts look more closely at the CEO’s role in an organization’s High Reliability journey and discuss the impact that genuine executive sponsorship of Zero Harm can have on every level of the organization.

  • Workforce Safety Panel: Engaging Executive Leaders in Systemwide Safety Efforts

    Added on Jan 22, 2019

    By Andrea Fitzgerald, Staff Writer

    In part III of a seven-part series, Press Ganey experts hone in on information that executives need in order to advance workplace safety and the pursuit of a fair and just culture.

  • Workforce Safety Panel: Empowering Caregivers to Speak Up for Safety

    Added on Dec 18, 2018

    By Andrea Fitzgerald, Staff Writer

    In part II of a seven-part series, Press Ganey experts advise health care organizations on a High Reliability journey to aggressively remove barriers and detractions from reporting or speaking up about unsafe practices resulting in errors and harm. To help begin this process, the group identifies those barriers and explains how organizations can protect the physical and psychological safety of patients, families and caregivers.

  • Workforce Safety Panel: Obstacles to Becoming a High Reliability Workforce

    Added on Nov 1, 2018

    By Andrea Fitzgerald, Staff Writer

    A group of safety and patient experience experts from Press Ganey discuss the progress that health care organizations have made and the next steps required to become as safe as High Reliability Organizations (HROs) in aviation, nuclear power and other industries. In part I of a seven-part series, they consider what the top obstacles are that keep the health care workforce from achieving the same levels of safety as an HRO workforce.

  • Be a Safety Fanatic

    Added on Sep 10, 2018

    By Dr. James Merlino, Chief Transformation Officer

    If avoidable harm were a disease, it would be the third leading cause of death in the United States, right after heart disease and cancer. To advance the mission of eliminating preventable harm in health care, we must all become safety fanatics. Together, we can protect patients, support our colleagues and do what is right.

  • The Patient Experience and Health Care Transformation: A Bonded Pair

    Added on Aug 2, 2018

    By Diana Mahoney, Editorial Director

    Leaders of high-performing organizations know, from their own experiences, that health care quality, health system efficiency, and the likelihood that patients will continue seeking care from their organization are integral to—not independent from—the patient experience.

  • Taking Action to Prevent Workplace Violence in Health Care

    Added on Jun 20, 2018

    Emily Halu, RN, MSN, Press Ganey Consultant

    An acute care nurse uses her own experience with workplace violence to offer health care leaders actionable tips for protecting their workers and creating cultures of safety and High Reliability.

  • Surgical Services Process Improvement: A Holistic Approach

    Added on May 3, 2018

    By Adam Higman, DHA, FACHE, Partner, Press Ganey Transformational Advisory Services

    Given the interdependency of surgery, patient safety and hospital revenue, surgical services process improvement has become a key strategic priority for many organizations. To achieve meaningful and sustained improvements in quality, productivity and safety, organizations should adopt a holistic approach that focuses on three areas: safety culture, education and process improvement.

  • Speaking Up for Safety: The Importance of Reporting Safety Events

    Added on Jan 2, 2018

    Craig Clapper, PE, CQM-OE, Partner, Press Ganey Transformational Advisory Services

    Reporting a safety event is essential in building a safety culture, driving the reliability of care delivery, and achieving the ultimate goal of zero harm. By creating a system of safety instead of relying on isolated interventions, safety leaders can ensure the safety and transparency of reporting safety events.

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