The Improving Health Care blog provides the latest advice and insight about performance and outcomes from industry experts.

Topic results for "Safety"...   [clear]

  • Could the Future of Health Care Include Fewer In-Person Physician Visits?

    Added on Jan 29, 2018

    By Andrea Fitzgerald, Staff Writer

    Health care consumers and providers can expect more and more non-traditional models of care to emerge as competitive differentiators in today's industry. To compete for consumers' dollars, providers may consider adopting a system of nonvisit care that enables them to "meet" patients where they are.

  • Speaking Up for Safety: The Importance of Reporting Safety Events

    Added on Jan 2, 2018

    Craig Clapper, PE, CQM-OE, Partner, Press Ganey Consulting Services

    Reporting a safety event is essential in building a safety culture, driving the reliability of care delivery, and achieving the ultimate goal of zero harm. By creating a system of safety instead of relying on isolated interventions, safety leaders can ensure the safety and transparency of reporting safety events.

  • Engaging the Millennial Workforce in Patient Safety: 10 Action Items

    Added on Jul 11, 2017

    By Emily Halu, Consultant, Press Ganey Associates

    Building and sustaining a safety culture is a top priority of health care systems nationwide, and the youngest members of today’s health care workforce—the millennial generation—may be just the partners they need to accomplish this. Following these 10 action items can help organizations harness the power of this generation of young adults.

  • Psychological Safety Characterizes High-Performing Teams

    Added on Jun 5, 2017

    By Shannon Vincent, Manager, Engagement Consulting Services

    Many efforts to improve safety are built on the principles of High Reliability and Lean methodology, with the aim of reducing variation and creating an environment in which errors and accidents are less likely to occur. To be successful, these efforts must be supported by a solid foundation through which caregivers have clear expectations for how processes are to be carried out, sufficient training to develop the necessary skill set, an understanding of how they will be held accountable, and strategies to use when they notice an oversight or mistake that could lead to a larger problem.

  • Patient Safety 24/7/365

    Added on Mar 16, 2017

    By Craig Clapper, PE, CMQ/OE, Partner, Press Ganey Consulting Services

    This week, March 12 to 18, is Patient Safety Awareness Week, an annual education and awareness campaign for health care safety led by the National Patient Safety Foundation (NPSF).

  • Let's Talk About Pain

    Added on Mar 6, 2017

    By Christina Dempsey, Chief Nursing Officer

    As the media continue to focus on the very real opioid epidemic, we as care providers must stay ever mindful of the fact that our patients’ pain is also very real, and that we cannot subjugate one to fix the other. It is our job to better understand and help manage our patients’ pain.

  • A Necessary Preoccupation with Failure: Safety Culture Averts Disaster

    Added on Sep 20, 2016

    Leaders must take the initiative to help staff think differently and consider and discuss what challenges may set the organization up for failure. When we learn to think ahead of the moment rather than in the moment, performance will reflect that of a High Reliability Organization.

  • When Technology Fails – Enter Proficiency, Persistence, and Resilience

    Added on Jun 18, 2016

    Written by David Edgington, Major General (ret), USAF

  • Safety Leadership: A Quintessential Model

    Added on Jun 16, 2016

    Quintessential leadership puts safety first in every thought and act.

  • To Make a Difference, Be a Safety Innovator, Disseminator

    Added on May 19, 2016

    Throughout history, individuals who have developed and disseminated safety innovations are remembered as game-changers. On of the best ways to make a difference in health care is through safety leadership.