The Improving Health Care blog provides the latest advice and insight about performance and outcomes from industry experts.

Topic results for "Patient Experience"...   [clear]

  • Performance Principles that Transcend Politics

    Added on Jan 4, 2017

    By Dr. Thomas H. Lee, Chief Medical Officer

    Despite the uncertainty surrounding the future of health care financing with the change in presidential administrations, the imperative to meet patients’ needs and to do so efficiently remains the same.

  • New Nursing Research Brings Motivational Theory to Life

    Added on Dec 7, 2016

    New research demonstrating the importance of nurse workplace safety on nurse, patient and payment outcomes aligns well with Abraham Maslow's Hierarchy of Needs motivational theory and the concept of compassionate, connected care for caregivers..

  • The Perfect Patient and Family Experience: A Lesson in Humanity

    Added on Nov 3, 2016

    We learn how to change the care experience through the eyes of our patients and families.

  • Online Physician Reviews: Adopting Transparency Standards Protects Your Brand

    Added on Aug 4, 2016

    By Diana Mahoney By endorsing and adopting Press Ganey's transparency Standards and Guidelines, health care organizations are fulfilling a promise to patients and caregivers that the performance data driving physicians' online ratings are scientifically valid, accurate and reliable.

  • A Video Tribute to Nurses' Fighting Spirit

    Added on May 12, 2016

    Registered nurse Rebecca Bogan at Children's Hospital and Clinics of Minnesota created an inspirational video celebrating the fighting spirit of all of the caregivers on her team and the children they care for.

  • Health Care Safety Culture: The Role of Nurses

    Added on May 11, 2016

    Press Ganey Chief Nursing Officer Christina Dempsey offers her perspective on the vital role that nurse leaders and front-line nurses play in developing and sustaining a culture of safety in health care.

  • Teamwork and Collaboration Keep Hope Alive

    Added on Apr 14, 2016

    Innovation, technology, teamwork, collaboration and persistence have enabled caregivers and researchers to inspire hope in a young victim of a devastating injury.

  • Small Patients Need Big Safety and Reliability Goals

    Added on Apr 11, 2016

    The challenges, problems and concerns that influence the safety of pediatric care are different from those that contribute to harm in the adult care setting. Therefore, solutions and interventions must address and reflect these differences in order to protect children from serious, preventable harm.

  • The Pain Question: Experts Weigh In

    Added on Feb 16, 2016

    By Diana Mahoney, Editorial Director

  • How to Reduce Suffering: Commit to Zero Harm

    Added on Jan 29, 2016

    By Diana Mahoney, Editorial Director