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The Improving Health Care blog provides the latest advice and insight about performance and outcomes from industry experts.

Topic results for "Clinical Excellence"...   [clear]

  • The Patient Experience and Health Care Transformation: A Bonded Pair

    Added on Aug 2, 2018

    By Diana Mahoney, Editorial Director

    Leaders of high-performing organizations know, from their own experiences, that health care quality, health system efficiency, and the likelihood that patients will continue seeking care from their organization are integral to—not independent from—the patient experience.

  • Mandating Nurse-to-Patient Ratios Is Not Enough

    Added on Jul 9, 2018

    By Andrea Fitzgerald, Staff Writer

    Press Ganey executives weigh in on the current legislation battle over mandated staffing ratios, warning against any supporters who see this as a "quick fix" for performance improvement across domains.

  • Preventing Workplace Violence in Health Care: A Nurse’s Perspective

    Added on May 22, 2018

    By Emily Halu, RN, MSN, Press Ganey Consultant

    Health care workers are more than four times as likely to experience assaults at work that result in injuries requiring time off than any other private sector employees in the United States. Though it may not be surprising, it's not okay. It’s time for health care organizations to make sure their efforts to deliver a positive patient experience do not come at the cost of workforce safety.

  • National Nurses Week: Celebrating Agents of Transformational Change

    Added on May 10, 2018

    By Christina Dempsey, Chief Nursing Officer

    As the largest sector of the health care workforce that is often at the front line of care, nurses play a critical role in delivering safe, high-quality, patient-centered care. For organizations looking to achieve transformational change, engaging and supporting nurses is not optional--it is their duty.

  • How 3.6 Million Nurses Are Leading the Nation’s Journey to Better Health

    Added on Feb 20, 2018

    By Andrea Fitzgerald, Staff Writer

    Nurses are role models, educators and advocates for their patients, families, peers and others--yet, they are less healthy than the average American. In response, the American Nurses Foundation has created the Healthy Nurse, Healthy Nation™ Grand Challenge to unite thousands of individuals across the country around one shared goal: to improve the health and wellness of the nation's 3.6 million nurses.

  • Bringing Compassionate Connected Care into the Every Day

    Added on Dec 15, 2017

    By Andrea Fitzgerald, Staff Writer

    Putting patients at the center of patient-centered care is essential for health care organizations nationwide, and caregivers can help—in less than a minute.

  • Getting Nurses on Board with Serving on Boards

    Added on Sep 20, 2017

    Diana Mahoney, Editorial Director

    With their deep knowledge of clinical problems, best practices, quality indicators and other issues related to the safety, quality and experience of care, nurse leaders are well suited to serve on health care governing boards.

  • New Nursing Research Brings Motivational Theory to Life

    Added on Dec 7, 2016

    New research demonstrating the importance of nurse workplace safety on nurse, patient and payment outcomes aligns well with Abraham Maslow's Hierarchy of Needs motivational theory and the concept of compassionate, connected care for caregivers..

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