Leaders Must Learn Difference Between a Set of Tools and a System of Improvement

Added on Mar 30, 2017

By Charles Hagood, Partner, Press Ganey Consulting Services

Health Care Leaders Must Learn Difference Between a Set of Tools and a System of Improvement
Fierce Healthcare, 
By Charles Hagood, March 30, 2017

It’s an exciting time to be in healthcare. The industry is experiencing change unlike any other time in modern history, but that doesn’t come without its challenges.

The rising costs of care and those associated with new regulatory requirements are straining health systems’ bottom lines. With the shift toward value-based care and the rise of consumerism, patient expectations are changing and their voices are becoming stronger than ever. They, too, want higher standards of care, more information about their treatment, more involvement in decisions about their care and transparency of cost and performance data to help inform their care choices...

Full text available on Fierce Healthcare's Hospital Impact Blog.