An Epidemic of Empathy in Healthcare:
How to Deliver Compassionate, Connected Patient Care That Creates a Competitive Advantage
At a time when consumers are increasingly engaged in their healthcare decisions and providers are being called upon to deliver even greater value, An Epidemic of Empathy in Healthcare presents a clear path to patient-centered care.
Drawn from Dr. Lee’s extensive research and experience in healthcare performance improvement, the book details the strategic imperative for provider organizations to employ a more patient-centric approach in order to capture and retain business.
An Epidemic of Empathy in Healthcare can be another valuable resource in your mission to reduce patient suffering and improve the patient experience.
Hard copies and eBook digital downloads are available via Amazon, iTunes, Barnes & Noble for pre-order now with full availability starting Nov. 20.