4 Patient Engagement Strategies to Improve Patient Retention

Patient Engagement HIT, by Sara Heath, Nov. 3, 2016

"As patients continue to shop around for their healthcare, healthcare organizations may consider patient engagement strategies that will improve patient retention and customer loyalty.

Cultivating the ability to maintain high rates of patient retention and loyalty has become a top priority for providers, especially as patients face rising out-of-pocket costs and make more careful decisions about how to use their buying power. With patients shopping around for high-quality and cost-effective healthcare, organizations need to show consumers  that they are worth the money."