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VIDEO: @bonsecoursbalt nurse exec Shelly Buck shares hospital boards’ role in #patientexperience improvement https://t.co/GtmXyEWlcU @hhnmag1h

Press Ganey CMO @ThomasHLeeMD explains difference between #patientexperience & #patientsatisfaction: https://t.co/tSFuMJGET1 @PEHealthIT4h

Bedside portals introduced by @WellStarHealth reduce #patient anxiety & lower costs: https://t.co/dDNBGNWDXO @mdjonline8h

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